Terms of Service

Welcome to SteezBD! These Terms of Service outline the rules and regulations for the use of our website. By accessing this website, you accept these terms. If you do not agree, please do not use our services.

1. User Accounts

  • While users have the option to create an account, it is not necessary to place an order.
  • You are responsible for maintaining the confidentiality of your account information, if you choose to create one.

2. Payment Methods

  • Cash on Delivery (COD) is available for all orders.
  • For customers outside of Dhaka, a delivery charge must be prepaid through bkash, while the remainder of the payment is made via COD upon delivery.

3. Shipping and Delivery

  • Orders placed before 3 PM on working days are typically shipped on the same day. Most customers receive their products within 1 to 3 days, though delivery may take up to 4 days.
  • Shipping timelines are estimates, and we strive to meet them. However, unforeseen delays may occur.

4. Product Availability

  • If an ordered product is not in stock, we will contact you to discuss whether you would prefer to wait for a few days. In such cases, we prioritize manufacturing the product from our factory on an emergency basis and aim to deliver it as quickly as possible.

5. Use of Content

  • You are free to share content (e.g., product images) from our website. However, the following restrictions apply:
    • Logos and branding on our images must not be removed.
    • You may not add your own logos or branding to SteezBD products.
    • Our images and content must not be used for commercial purposes on your own website or any other business activity.
    • All images and content on this website are the exclusive property of SteezBD.

6. Third-Party Links

  • We may provide links to our official Facebook page and Messenger for communication and customer support. These links are provided for convenience, and we are not responsible for the content or functionality of third-party sites.

7. Limitation of Liability

  • SteezBD is not liable for any delays or issues caused by events outside of our control, such as natural disasters, strikes, government instability, or other force majeure events.

8. Governing Law

  • These terms and any dispute arising from your use of the website will be governed by and interpreted in accordance with the laws of Bangladesh.

9. Changes to the Terms

  • SteezBD reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on the website.

9. Returns & Refunds